Frequently Asked Questions
Everything you need to know about shopping with Chuck & Don's
What is the standard shipping time for orders?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Return shipping is free for domestic exchanges.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress.
Are your materials sustainably sourced?
Chuck & Don's is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all manufacturing partners for fair labor practices.